Got a question about one of our reviews, spotted something that needs updating, or want to share your experience with a site we cover? This page explains how to reach the team at Real Money Casino and what to expect when you do.

Send Us a Message

The quickest way to reach us is by email at [email protected]. We review all incoming messages and aim to respond within two business days. If your query is time-sensitive — for example, a bonus term that appears to have changed, or a concern about a site's current licensing status — please say so in your subject line and we will prioritise accordingly.

What We Can Help With

  • Factual corrections: If you believe any data in our reviews is inaccurate or out of date, tell us which page, which claim, and what you believe the correct information to be. We take accuracy seriously and will investigate promptly.
  • Review feedback: Have you played at one of the casinos we cover and found that the reality did not match our write-up? Your first-hand account helps us keep assessments grounded in what players actually experience.
  • Editorial suggestions: If there is a casino, a payment method or a topic you feel we should cover and have not, we welcome the suggestion.
  • Responsible gambling concerns: If you or someone you know needs support, please visit our responsible gambling page for tools, self-exclusion guidance and links to US support services. For urgent help, the National Problem Gambling Helpline is available 24/7 at 1-800-522-4700.
  • General enquiries: Anything else — partnerships, corrections to site information, or questions about how we work — is welcome by email.

How We Use Your Feedback

Reader messages directly influence our editorial process. When a claim in a review is challenged, we re-verify it against current source material before publishing a correction. When a reader flags a change to bonus terms, withdrawal times or licensing, that becomes a trigger for a review update. We do not publish reader correspondence without permission, and we do not share contact details with third parties.

For more on how our reviews are produced and what we check, see our about us page. For the rules governing use of this site, our terms and conditions set out what applies.

A Note on Gambling Support

Real Money Casino covers US-facing online casinos for adults who gamble as a form of entertainment. If gambling has stopped being enjoyable, or is affecting your finances, relationships or wellbeing, please step back and seek support before it escalates. The responsible gambling resources we have compiled include the National Council on Problem Gambling, state-level helplines, and guidance on setting deposit and time limits with the casinos themselves. You do not need to be in crisis to use them — they are there for anyone who wants to take stock.

Response Times

We aim to reply to all emails within two business days. During periods of high volume, or where a query requires additional research, it may take a little longer. If you have not heard back within five business days, a follow-up is welcome.

We do not currently offer live chat or a phone line. Email remains the most reliable way to get a considered response.

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